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KYC, Due Diligence & Onboarding Forms

Well-designed KYC and due-diligence forms collect exactly what regulators require - without killing your conversion. We draft, review and optimise onboarding documentation for players and business partners.

KYC forms sit at a difficult crossroads: regulators demand thorough customer due diligence, while every extra field costs you conversions. Poorly designed onboarding documents fail both tests - they frustrate players and still miss mandatory data points.

Complitron drafts, reviews and optimises KYC, due-diligence and onboarding forms for iGaming businesses - for players (B2C) and for business partners, affiliates and white-label clients (B2B).

Digital identity verification and onboarding concept

What We Draft & Review

  • Player registration & verification forms - data fields and document request lists aligned with your licence and AML obligations
  • Tiered KYC frameworks - what to ask at registration, at first withdrawal, and at defined risk triggers
  • Source of Funds / Source of Wealth questionnaires
  • Enhanced Due Diligence (EDD) forms - PEPs, high-rollers, high-risk jurisdictions
  • Corporate KYC / KYB forms - due diligence on B2B partners, game providers, affiliates and white-label clients
  • Beneficial ownership (UBO) declaration forms
  • Sanctions & PEP self-declarations
  • Consent and acknowledgement wording - checkboxes and declarations that are actually enforceable (GDPR, T&Cs, age & jurisdiction confirmations)

Compliance Built In

  • Data points mapped to AMLD/FATF standards and your licensing jurisdiction's specific requirements
  • Consistency with your AML Policy and internal procedures
  • GDPR data-minimisation balance - collect what the law requires, no more
  • Audit-ready: every field has a documented legal basis

Conversion-Friendly by Design

  • Plain-language questions your players actually understand
  • Logical flow - risk-based sequencing instead of one endless form
  • Clear instructions that reduce document rejection rates and support tickets

How It Works

  1. Send us your current forms (or a description of what you need built from scratch).
  2. We review your request and, where we can help, you receive a tailored offer with scope, timeline and price.
  3. Sign the engagement agreement - payment by bank transfer or Revolut.
  4. Receive legally reviewed, ready-to-deploy forms and questionnaires.

Available as a one-off project, or as part of a monthly subscription that keeps your onboarding documentation aligned with regulatory change.

Get a Fixed-Fee Quote for This Service

Email office@complitron.com or message us on LinkedIn - every inquiry is reviewed personally and, where we can help, you receive a tailored offer. One-off or subscription, paid by bank transfer or Revolut.

Request a Quote