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Terms of Service

The terms governing the use of complitron.com and the provision of legal & compliance services by Complitron. Last updated: 2026.

1. Who We Are

Complitron ("Complitron", "we", "us") is a legal & compliance practice serving the iGaming industry, reachable at complitron.com and via office@complitron.com. Services are provided by a qualified lawyer. Full entity and professional details are stated in each engagement agreement and on our invoices.

2. Scope of These Terms

These Terms of Service govern (a) your use of this website and (b) the general conditions under which we provide paid legal and compliance services. For each engagement, the specific scope, fee and timeline are set out in an individual offer and an engagement agreement signed by both parties. In case of conflict, the signed engagement agreement prevails over these Terms.

3. No Lawyer-Client Relationship Through the Website Alone

Browsing this website, sending an inquiry or receiving a quote does not create a lawyer-client relationship. Such a relationship arises only once an engagement agreement is signed by both parties. Website content is general information, not legal advice for your specific situation.

4. Our Services

We provide legal and compliance services for the iGaming industry, including: review of contracts (NDA, DPA, DSA, PSP and payment gateway agreements, content provider and game aggregator agreements, local law firm and auditor engagements, settlement agreements and others); drafting of B2C and B2B Terms & Conditions; privacy notices and cookie policies; AML policies; DORA and MiCA compliance; insurance sourcing; licensing and regulatory advisory; responsible gambling policies; and GDPR / DPO support.

5. Quotes, Engagement and Process

  • You send an inquiry describing the required service.
  • We review each inquiry personally and, where we can help, respond with a written offer - scope, deliverables, fee and timeline. A short introductory call (Google Meet or Teams) may be proposed first.
  • Work begins after the engagement agreement is signed and any agreed advance payment is received.
  • Each engagement includes one revision round unless the offer states otherwise.

6. Fees and Payment

  • Services are charged at fixed fees agreed in advance - either per engagement (one-off) or as a recurring monthly subscription with an agreed monthly scope.
  • Payment is made by bank transfer (SEPA / SWIFT) or Revolut, to the account details stated on the invoice.
  • An invoice is issued for every payment. Fees are exclusive of VAT where VAT applies; any applicable taxes are shown on the invoice.
  • Subscription fees are payable monthly in advance. Either party may terminate a subscription with the notice period stated in the engagement agreement.
  • Late payment may suspend work until the outstanding amount is settled.

7. Client Obligations

You agree to provide accurate, complete and timely information and documents necessary for the engagement, and to review deliverables within a reasonable time. We are not responsible for delays or deficiencies caused by incomplete or inaccurate client information.

8. Confidentiality

All information you share with us is treated as strictly confidential and is protected by professional secrecy obligations. We are happy to sign your NDA before receiving any documents.

9. Intellectual Property

Upon full payment, the deliverables prepared for you are assigned to you for use within your business. We retain the right to reuse general know-how, drafting techniques and anonymised templates. Website content (texts, design, graphics) belongs to Complitron and may not be copied without permission.

10. Liability

We perform services with professional diligence. To the maximum extent permitted by applicable law, our aggregate liability per engagement is limited to the fees paid for that engagement, and we are not liable for indirect or consequential losses. Nothing in these Terms excludes liability that cannot be excluded by law, including liability for wilful misconduct or gross negligence.

11. Compliance and Acceptable Use

We reserve the right to decline or terminate an engagement where providing services would breach applicable law, professional conduct rules, or sanctions - including where we cannot complete mandatory client due diligence.

12. Governing Law and Disputes

These Terms and any engagement are governed by the law specified in the engagement agreement. The parties will first attempt to resolve disputes amicably before resorting to the competent courts.

13. Changes to These Terms

We may update these Terms from time to time. The version published on this page applies from its publication date; engagements already signed remain governed by the terms agreed in them.

14. Contact

Questions about these Terms: office@complitron.com.